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Connection to Server Lost

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Author	Thread Statistics \| Show CCP posts - 14 post(s)
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.10 16:53:00 - [1] Originally by: Gandj I get this problem increasingly. I'm from Germany, and I have two friends here. We live in different cities, have different providers, but we get "connection lost" at the same time... Also I have two accounts, which run at the same time on the same PC. Sometimes I get "connection lost" only for one of them... Exactly the same here. Also in Germany, also getting irregular but frequent connection losts. Usually but not always both chars together. Trace yields high loss rates at ae-1-110.ebr1.London1.Level3.net pretty much all the time... Everything besides EVE works fine, be it DLs, Teamspeak, videostreams... Tried to be logged into a busy channel (help in my case) but it still disconnects. There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.11 21:10:00 - [2] Well it is starting to look like it is actually a telekom host in frankfurt that is ******* up, so we probably need to badger them... Or rather, CCP needs to badger them, seriously. There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.11 22:27:00 - [3] Oh and all you guys who know people who also have the problem, tell them to post here as well so CCP can see the true extent of the problem... There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.12 19:24:00 - [4] Edited by: Leandro Salazar on 12/02/2008 19:24:03 Well after a few phone calls with t-online support, I was told that the router in frankfurt is totally overloaded and that THAT is causing the packet loss. Now I have to wonder, if that thing is so overloaded, why do I have to go through it from MUNICH? And how can it be so overloaded 24/7? I don't suppose there is any way I can tell my connection how to hop to EVE myself, is there? There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.12 20:33:00 - [5] Originally by: Elementatia I do also get those connection loss problems again and again. There is no specific time intervall (every 10 minute every 5 minutes or so) to it from my point of view but two of our corp always have the connection loss at the same time. we both live in Germany but one in the North, other in the south. It is really annoying ! Please have them (and yourself too actually) download pingplotter, trace the route to www.eve-online.com (website is affected just like game), find the problematic hop and report your problem to telekom support. If we get everyone affected to do this, we just might get a cure. If we don't, we likely won't. There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.12 21:02:00 - [6] Edited by: Leandro Salazar on 12/02/2008 21:02:17 Someone on the forum at eve-online.de mentioned that this could also be the result of disagreements on contract details between level3 and telekom, resulting in (intentional?) peering problems. This seems to have happened in the past, so might be happening now. And CCP as level3 customer (they are, are they?) should probably apply some pressure there, ere they WILL lose a few subscriptions. I just canceled my alt actually, and if this is not resolved in a timely manner, will not cancel the cancellation, but more likely also cancel the main :( No point in paying for a game I cannot really play. A shame I am on 3 month stints and they were renewed only last month :( There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.13 11:43:00 - [7] Seriously guys, you need to call T-Online. They actually just told me that they have no other reports of this and that their own measurement determined everything is fine. Maybe if a few more people than just me tell them it is NOT fine, something will be done... And yeah, a little bit of supporting preasure from CCP would be welcome too... Also the last guy I talked to told me my packets might be too large or something. Is that really a possible problem, and with so many people all having it? There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.13 12:20:00 - [8] Edited by: Leandro Salazar on 13/02/2008 12:22:48 Originally by: Osoko How many of you have not problem play other MMO's (WOW or EQ2)? If you do not have an issue running any other MMO, then the problem is with CCP. Every MMO transmits and receives information at a diffrent rate on diffrent ports. Some MMO's require a lot of information to be passed while other don't. WOW designed there MMO to run on a 56k connection, so they would not have this issue. Now I have been playing the game for 2 weeks, so I dont have a lot invested into the game, but CCP will only really fix thing is users start cancelling there accounts. From what I can see their communication is horrible about this issue, so that can only mean they dont have a fix for it and they are just going to hope the majority of the users will overlook it and keep paying them the monthly fee. CCP is a company like any other they only care about the bottem line. Until that get damaged they are not going to do anything. This issue has been going on for 2 months now and it is related to the new patch? If CCP really wanted it fixed they would have fixed it by now. As soon as enough customers dump them they will fix it, then you can sign back up and play. Uhm, it is a routing problem. If the other games do not go through the faulty box, there is no problems with them. I don't know if CCP is totally innocent, but the lions share of the blame definitely lies somewhere else. I am afraid though that I have to agree, canceling subs is probably the best way to get CCP to try to help us. Maybe they can even sue the Telekom because their crappy box is causing them to lose subs? There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.15 15:15:00 - [9] Some guy in the german forum hinted that he has some insider information that this is REALLY some epeen/$$$ battle between Telekom and Level3, for which we have to suffer now. The connections from the 'broken' router to other carriers are fine, just the one to Level3 (and to two others with whom telekom has the same situation) is faulty. If this is really the case, CCP should definitely do something, and if it is just terminating cooperation with Level3. There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones
Leandro Salazar The Blackguard Wolves	Posted - 2008.02.15 18:23:00 - [10] Amazing. I actually intentionally closed my client for the first time in like a week ;) Let's hope it is really gone. My pingplot still looks far from optimal, but at least there are no more 100% packet loss periods. There is no 'n' in turret There is no 'r' in faction There is no 'a' in Scorpion There is no 'e' in Caldari There is no makeup in rogue drones

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